Prabhat Medical Store and Sons values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following:

• Personal Information: Name, phone number, address
• Health Information: Prescriptions and medicine details
• Device Information: Device type, IP address, app usage
• Location Data: For delivery and service availability

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Verify prescriptions
• Provide customer support
• Improve our services
• Send updates and offers (with consent)
• Prevent fraud and misuse

3. Sharing of Information

We do not sell your data. We may share information with:

• Delivery partners
• Licensed pharmacists
• Payment gateways
• Legal authorities (if required)

4. Data Security

We do not sell your data. We may share information with:

• We implement appropriate security measures to protect your data.
• However, no system is completely secure, and we cannot guarantee absolute security.
• You are responsible for safeguarding your account credentials.

5. Your Rights

You may:

• Access or update your data
• Request deletion of your account
• Opt-out of marketing communications

6. Data Retention

We retain your data only as long as necessary for service delivery or legal compliance.

7. Children’s Privacy

This Platform is not intended for individuals below 18 years of age.

8. Changes to Privacy Policy

We may update this policy periodically. Continued use of the Platform indicates acceptance.

9. Contact Us

For privacy-related queries:
Prabhat Medical Store and Sons
Pili Kothi, near Proton Education, Center of Excellence A Premier Institute for IIT-JEE | AIIMS | NEET, Civil Lines, Moradabad, Uttar Pradesh 244001.
+91 9760601631 | +91 7760601631

10. Data Deletion Requests

You may request deletion of your data or account by contacting us via email. We will process such requests within a reasonable timeframe, subject to legal obligations.